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Can the pharmacy mail prescription drugs to the United States?

Ans: Yes, however, the US Customs and border patrol has discretionary control over whether they will allow a package to cross the border. They generally allow a 90 day supply.

Why are your online prescription drug prices so low?

Ans: There are price controls in Canada, which affect how medications are priced and also limits price increases.

Are Canadian drugs the same as what I get from my local pharmacy?

Ans: If you are purchasing Brand medications, they should be identical. If you are purchasing a generic, it will contain the same active ingredients, but may look and taste different.

How long will it take for me to receive my prescriptions by mail?

Ans: Generally, it takes 14-28 days to arrive from the time we receive all necessary documents.

Can I return my medications if I no longer need them?

Ans: Due to regulatory laws in Canada, once the medication has left the pharmacy, it cannot be returned for any reason.

What do you accept for payments?

Ans: Currently, we accept personal cheques, money orders and certified cheques.

Do you require a prescription?

Ans: Yes, by law we require a valid prescription, written by a licensed physician that has physically examined you within the last 12 months. Once your order has been placed, we will require the original prescription to fulfill your order.

Do you dispense controlled substances?

Ans: We do not dispense any controlled medications or medications deemed as narcotics.

Do you accept credit cards?

Ans: Unfortunately, at the present time, we are unable to accept any credit cards.

What are generic drugs?

Ans: Generic drugs are medically equivalent to their brand counterparts. They are required to be distinct from the brand, so they may differ in look, taste and how it is administered.

Are generic drugs as effective as brand-name drugs?

Ans: In most cases, yes. The active ingredients in the generics are identical to the brand. The differences lie in the fillers and binding agents.

Why are generic drugs less expensive?

Ans: The generics do not have the same overhead as the brand versions do. The companies that develop the brand medication are given a patent to help them recover the costs of development (research, development, marketing, etc…). The generic does not have these overhead costs, so they can price accordingly.

Is there someone I can speak to with regards to my medication?

Ans: We have licensed pharmacists available for medication counselling. Please refer to our hours of operation for pharmacist counselling.

Do all your medications come from Canada?

Ans: The majority of our medications are shipped out of Canada. We do have affiliates that help fill prescriptions. These affiliates are located in the United Kingdom, Australia, New Zealand and the United States of America.